Privacy Policy

What we need

Our Personal Data Protection Policy governs the use and storage of your data.

A to E Training & Solutions is a Controller of the personal data you (data subject) provide to us. We may collect the following types of personal data from you:

  • name
  • address
  • phone number
  • email address
  • GMC / NMC / HPS registration number
  • job title
  • place of work
  • special requirements such us dietary requirements
  • payment card details
  • billing address

Why we need it

We need your personal data in order to provide you with the following services:

  • Name, address, phone number, email address, professional registration number, job title in order to fulfil contractual obligation in terms of providing training and producing certification
  • payment card details, billing address in order to charge for the services provided by the Company

What we do with it

Your personal data is processed in the United Kingdom. We use cloud storage providers to store your details.

These are the third-party providers who have access to your personal data:

Sage, AccessPlanit and Resuscitation Council

How long we keep it

We will keep your documents for no more than 7 years in accordance to our Data Retention Policy. After this period, your personal data will be irreversibly destroyed.

What are your rights?

Under General Data Protection Regulation (GDPR) you have the following rights: to information, to access, to rectification, to be forgotten, to restriction of processing, to notification, to data portability, to object and to appropriate decision making.

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us using our Data Subject Access Request Form which we will provide on your request.

In the event that you wish to complain about how we have handled your personal data, please contact the GDPR responsible director at peter.edwards@atoetrainingandsolutions.co.uk or in writing to:

A to E Training & Solutions, 176A York Way, Forecourt on Bingfield St, London, N1 0AZ

Our GDPR responsible director will then investigate your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact Information Commissioner’s Office and file a complaint with them.

YOUR TRAINING TEAM

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